Remote Diagnosis Solution for Vehicles

Product Specifications

The remote diagnosis solution assists car manufacturers and dealers in troubleshooting vehicle malfunctions guided by Artificial Intelligence, integrating with the backend knowledge base and algorithms. This helps after-sales service personnel to remotely achieve real-time vehicle health monitoring, in-car multimodal sensing, driving behavior recognition, onboard smart AI assistant, and personalized recommendation for solution customization. This aims to build a smart ecosystem that combines hardware and software.

This product is provided by Carota

Diagnostic data will become one of the core competencies for automakers, acting as the "digital blood" driving the evolution of the automotive ecosystem. For instance, insurance companies can leverage this data to customize more precise Usage-Based Insurance (UBI); used car platforms can achieve more accurate residual value assessments through comprehensive vehicle health records; and automakers can capture directions for improving their next-generation products from vast amounts of data. These data assets not only optimize product design but also foster new business models, such as subscription-based diagnostic services.

"Remote Diagnostics" function includes diagnostic script editing and management, diagnostic task management, data collection and analysis, diagnostic log management, and early warning monitoring. Our expert system provides fault monitoring dashboards, fault code scanning, fault snapshot collection, root cause analysis, etc., demonstrating a higher standard on the platform. The "Smart Diagnostic Platform," on the other hand, covers knowledge graph updates and retrieval, smart diagnostic Q&A, smart guided troubleshooting, and the generation of repair recommendations. This helps automotive manufacturers and fleet operators remotely monitor vehicle health, proactively resolve potential issues to prevent sudden breakdowns. By continuously learning from large models, it assists automakers in continuously improving vehicle maintenance and operational efficiency.

Carota
jennifer.cheng@carota.ai

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