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Madina Olzhabayeva, the Global Head of Procurement at inDrive, has successfully built a first-class procurement department using her engineering expertise. Her team manages multiple procurement categories globally, facing challenges such as balancing priorities and dealing with complex supply chains. She emphasizes that support from company executives was crucial in establishing the department. With the motto 'Trends are our friends,' she continuously focuses on market trends and technological advancements, ensuring effective communication and strategic decision-making for success.